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Press Dossier   News Category    Legal    Justice Ministry to digitize services to enhance efficiency

Arab News

Kuwait times, Thu, Aug 07, 2025 | Safar 13, 1447

​​Justice Ministry to digitize services to enhance efficiency

Kuwait: Minister of Justice and Minister of Endowments and Islamic Affairs Nasser Al-Sumait affirmed on Wednesday the ministry’s commitment to fully digitizing its services in the near future, as part of its efforts to streamline procedures, improve the business environment and offer advanced judicial services that meet the expectations of citizens and residents.

Speaking to Kuwait News Agency (KUNA) during an inspection tour of the new Palace of Justice, Minister Al-Sumait revealed that the ministry is in the final stages of drafting legislation that will authorize the complete transition to an electronic service system. “We are moving towards an integrated digital transformation aimed at addressing long-standing challenges and accelerating the delivery of services,” he said.

Al-Sumait highlighted the ministry’s partnership with global technology leaders Google and Microsoft to implement two key contracts that will support the transformation of its systems. He said the ministry is focusing on three major areas: the first covers the registration and filing of lawsuits, notifications, and fee payments; the second focuses on streamlining litigation procedures and addressing delays in case presentations; while the third — and most critical — concerns the enforcement and execution of final court rulings. 

The minister noted that his tour, accompanied by senior officials and ministry leaders, aimed to assess the workflow across various departments of the new Palace of Justice and identify any challenges facing clients, litigants, and staff. He emphasized the importance of continuously evaluating and improving services to ensure ease of access, timely case resolution, and the protection of citizens’ rights.

Al-Sumait reiterated the ministry’s commitment to upholding the directives of His Highness the Amir Sheikh Meshal Al-Ahmad Al-Jaber Al-Sabah, which call for facilitating government services and expediting judicial procedures to safeguard the rights of all. “This visit reflects the ministry’s approach to bringing justice closer to the people, improving operational efficiency, and institutional performance,” he stated, adding that efforts will continue to ensure the highest standards of quality and excellence.

The minister was accompanied during the visit by Acting Undersecretary of the Ministry of Justice Awatif Al-Sanad and Acting Assistant Undersecretary Nouf Al-Qabandi. The tour included a review of operational progress across various departments and discussions on organizational measures being implemented to advance the ministry’s objectives. Al-Sumait also met with several clients to hear their feedback and suggestions and engaged with ministry employees to discuss the challenges they encounter and explore proposals for enhancing the work environment.

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